Policies

Clients must be 18 years of age or older to have a reading with Kristen Leona.


Kristen Leona does not provide free readings.  If you would like to schedule an appointment with her, please visit the "Services" page and purchase your reading.


All sessions are private and confidential.


Sessions are one on one.  One client per appointment.  If more than one person wishes to speak with Kristen during a reading, they will need to purchase and reserve their own private session.


If you need to reschedule your appointment, please give as much notice as you can for this request.  If you are late for your appointment or fail to provide the materials requested to complete your email reading BEFORE your scheduled appointment time, you acknowledge and agree that your session is forfeited and NO refunds will be granted.


Time limits for your session will be enforced.  When 1 minute is remaining for your reading, a timer will sound.  After this minute expires, the call will disconnect.  If you would like to speak with Kristen further - you may purchase more time using either the PayPal button or the "Additional Time for a Phone or Skype Reading" appointment button.


Kristen Leona has the utmost integrity and will not tell you what you want to hear.  She will instead relay what you need to hear from Spirit.  Also, she will not predict when someone will die.


Hostility, aggressiveness, arguing, etc will not be tolerated and will be grounds to end the session, and no refunds will be granted.


Kristen Leona is an Evidential Medium.  When she begins connecting with someone that has passed on, she will be shown different things.  This could be compared to a camera coming into focus.  Please do not interrupt or argue with what comes through.  Doing so will interrupt the mediumship process and will potentially compromise the quality of your reading.  For more information on evidential mediumship, click here:  https://bestpsychicdirectory.com/pevidential.html


Appointments with Kristen Leona are not intended to replace professional legal counsel or professional medical advice.  As stated on the Disclaimer:  Kristen Leona accepts no responsibility for eventual events, predicted or otherwise.


Kristen Leona has the right to refuse any client for any reason.  If this is the case, the refund policy will not be enforced.


Refund Policy:  No refunds will be granted.